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At Motability Operations, we put our customers and users at the heart of everything we do — and it shows. With an exceptional 96% customer satisfaction score, our UX team plays a critical role in shaping intuitive, inclusive, and impactful digital experiences that genuinely make a difference in people's lives. Joining our UX team means stepping into a collaborative and cross-functiona...

Motability Operations is seeking an experienced Product Owner to become an integral part of our app development team. In this role, you'll lead the evolution and implementation of our mobile app experience, ensuring the delivery of high quality, accessible, and customer centric solutions that delight users and deliver measurable value. You'll work cross-functionally with design, e...

As a Fleet Operations Administrator, you will be involved in providing administrative duties to aid the smooth running of the Fleet Operations Department, reporting into the Fleet Operations Manager, the principle objective of this role is to ensure that all administrative duties are processed promptly and provide support to the Fleet Operations team, this will be including be not limited to pro...

Motability Operations are currently recruiting for Application Experience Advisors' to join our brand-new Application Experience Team in Bristol on a full-time, permanent basis. Forming part of our Customer Contact Services Department, you will be responsible for supporting the application process for both car dealerships and Motability Scheme customers across phone, email and live chat. Ult...

Are you passionate about helping others and making a difference? Do you want a job changing people's lives? Then join our team to embark on an exciting career journey as our Customer Experience Specialist! You'll discover our working environment is unique. We empower our people and trust them to make their own decisions for customers, with none of our calls being scripted. You'll b...

What you'll be doing Motability Operations is the UK's largest leasing company, supporting over 830,000 customers with worry-free mobility solutions. Insurance is a major part of the Motability Scheme lease costs, and the insurance proposition supports our customers whilst being both risk and cost conscious. To ensure we deliver on our insurance strategy, we are expanding our Insurance Solutio...

Motability Operations are currently recruiting for a Fleet Compliance Specialist to join our team in Bristol on a full-time, permanent basis. The Fleet Compliance Specialist is responsible for analysing service, maintenance, and repair (SMR) activity across the partner network to identify irregularities, trends, or compliance concerns. The role ensures SMR work aligns with internal standards, ma...

Motability Operations are currently recruiting for a Fleet Control Platform Specialist to join our team in Bristol on a full-time, permanent basis. The Fleet Control Platform Specialist is responsible for managing, configuring, and supporting the partner platform used for service, maintenance, and repair (SMR) activities, including downtime management. This role ensures that platf...

Motability Operations are currently recruiting for a Fleet Control Team Leader to join our team in Bristol on a full-time, permanent basis. The Fleet Control Team Leader is responsible for managing a team of agents in the review and process of service, maintenance, and repair (SMR) work requests submitted by scheme partners. The role ensures all decisions are made efficiently, accurately, and...

At Motability Operations, we put our customers and users at the heart of everything we do — and it shows. With an exceptional 96% customer satisfaction score, our UX team plays a critical role in shaping intuitive, inclusive, and impactful digital experiences that genuinely make a difference in people's lives. Joining our UX team means stepping into a collaborative and cross-functiona...

As a Logistics Team Leader, you will be part of a dynamic and collaborative team dedicated to delivering high-quality vehicles to our customers. You will work alongside other vehicle professionals who share your passion for automotive industry and technology. Our Logistics Team Leader plays a crucial role on our Coalville Site, Organising the team daily ensuring the right tasks ar...

The Portfolio Risk and Economic Capital analyst role sits in the Asset Risk Function, which has the responsibility for forecasting Motability Operation's key financial risks, including Residual Value and SMR, Insurance Lease Pricing, Economic Capital, as well as producing the customer pricing. The role is responsible for delivering MO's Minimum Capital Requirement and Capital Buffers levels, and...