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Motability Operations are currently recruiting for a Customer Solutions Account Manager to join our team in Bristol on a full-time, permanent basis. As a team you will manage complex and unplanned events for customers that fall outside the standard Motability Operations guidelines. Your role would combine customer service, resolving complaints and dealing with complex queries. This could involve...

We're looking for a Claims Insight Lead to join our Insurance Risk team, based in our London office, to play a pivotal role in reducing motor claims costs and improving road safety through insight-led decision making. This is a senior analytical role with real influence. You'll take ownership of our insurance claims data, bringing clarity, structure and insight to a complex and high-value a...

Motability Operations are currently recruiting for a Pricing Analyst to join our team in London on a full-time, permanent basis. Reporting to the Pricing Manager, the Pricing Analyst is responsible for providing performance insight on areas influencing pricing and helping support the processes needed to deploy that pricing. The role is focused on detailed analysis which can be used to support pr...

Motability Operations are currently recruiting for a Vehicle Licensing & Documentation (VLD) Advisor to join our team in Bristol on a full-time, permanent basis. Reporting to the VLD Manager, you will be responsible for managing the administration required for the accurate registration and taxation of Scheme vehicles, products and company cars. Your responsibilities will include: ...

Motability Operations are currently recruiting for a Condition Management Specialist to join our team in Bristol on a full-time, permanent basis. You'll have the exciting opportunity to work in a busy condition management team ensuring that all claims are assessed accurately and professionally in line with our mfldirect condition standards. You will communicate outcomes/resolutions...

Motability Operations are currently recruiting for a SMR Engagement Specialist to join our team in Bristol on a full-time, permanent basis. In this role, you will manage complex SMR complaints, escalations, and Vehicle Off Road cases, ensuring swift, transparent resolution with OEMs, dealers, and internal teams. Acting as the key liaison for OEMs and dealers, you'll resolve conflicts, influence ...

We are looking for an AI Platform Lead (working in a Platform-as-a-Product model) to shape and continuously improve MO's AI platforms and capabilities. This role ensures colleagues have secure, compliant, and high-value AI tools that enable productivity and innovation across the business. You will manage our AI platform as a product by defining standards, setting direction for the tooling and fe...

Motability Operations are currently recruiting for 3x Customer Support Centre Specialists to join our team in Bristol on a 6-month FTC/secondment . As a member of the Customer Support Centre you will join our Stopped Allowance and Asset Recovery Team where you will be supporting our customers through the Stopped Allowance process and managing the return of our Vehicles for the more non-standar...

The Design & Solutions team is looking for a Software Engineer in Test with experience in mobile applications, to join the product team that works closely with the business in delivering and maintaining software for our external customers. It is an agile delivery environment with momentum from some recent big successes, with lots of exciting new projects also in the pipeline. Key ...

The Software Engineering team is looking for an experienced mobile application software engineer to join the product team that works closely with the business in delivering and maintaining software for our external customers. It is an agile delivery environment with momentum from some recent big successes, with lots of exciting new projects also in the pipeline. Key aspects of working...

As a Platform Engineer in the Container Platform Team, you'll play a key role in developing, improving, and supporting secure, scalable, and automated container platform services — primarily RedHat OpenShift on AWS. The platform is well-established, and you'll help ensure it continues to evolve in line with business needs and is consumed in a "Platform as a Product" model. Y...

The Head of Residual Value (RV) and Service, Maintenance and Repair (SMR) Risk sits in the Asset Risk Division, which has the responsibility for forecasting Motability Operation's key financial risks, including Residual Value and SMR, Insurance Lease Pricing, Economic Capital, as well as producing the customer pricing (Car, WAV PWSS). This role is accountable for delivering residual value and SM...