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You'll be joining the Events and Engagement team within the Marketing, Communications and Customer Experience division. We're a small, experienced team based across Edinburgh, Bristol and London, working collaboratively to bring the Motability Scheme to life through meaningful events and engagement. Each year, we design and deliver a wide range of experiences that connect customers, heal...

Motability Operations are currently recruiting for a VRM Condition Management Specialist to join our team in Bristol on a full-time, permanent basis. You'll be part of a specialist Condition Management team, working alongside experienced colleagues who share a passion for assessing vehicle condition and delivering consistent team outcomes. You'll report directly to the Condition Management Team...

Motability Operations are currently recruiting for a Condition Management Team Manager to join our team in Bristol on a full-time, permanent basis. The Condition Management Team Manager is responsible for the leadership, performance and strategic development of a specialist team responsible for assessing approximately 60,000 + vehicle damage claims across de-fleeted used lease vehicles. ...

The Asset Risk Senior Risk Modeller role sits in the Asset Risk Function, which has the responsibility for forecasting Motability Operation's key financial risks, including Residual Value and SMR, Insurance Lease Pricing, Economic Capital, as well as producing the customer pricing. This role sits in the Asset Risk Modelling Team, operating in a matrix way of working, responsible delivering a str...

Motability Operations are currently recruiting for a Dealer Partner Internal Advisor to join our team in Bristol. You will be part of a team that provides dedicated dealer support to drive dealer performance and compliance that fundamentally improves the customer experience within dealerships. This role will involve: A high energy role where you will interact with our car...

Reporting to the Chief Information Security Officer, the Data Governance Manager is accountable for establishing, leading and continually evolving Motability Operations' enterprise Data Governance capability. The role owns the organisation's Data Governance strategy, operating model and framework, ensuring that data is managed as a trusted, secure and valuable business asset that supports regula...

This is a great opportunity to play a leading role in shaping how Talent Acquisition operates across Motability Operations. Reporting into the Head of HR Operations & Enablement, the role will bring specialist Talent Acquisition expertise and take day-to-day ownership of developing and embedding a more proactive, structured, insight-led and strategically partnered Talent Acquisition model. ...

This is a fantastic opportunity to make a meaningful impact in HR Operations & Enablement at a time of exciting transformation. Having upgraded our core systems, we are now focused on delivering a roadmap of improvements to make processes more efficient, improve the employee and user experience, and better enable the business. In this hands-on role, you will help turn that roadmap into practical...

This isn't your typical customer service role. Every day, our customers rely on us during some of the most important moments in their lives. They contact us when they need support, guidance, answers, and sometimes when they're facing difficult or emotional circumstances. That's why we're looking for people who don't just provide great service — we're looking for people who can m...

The Software Engineering team is looking for an experienced engineer to join a product team that works closely with the business in delivering and maintaining software for our internal and external customers. It is an agile product delivery environment with momentum from some recent big successes, with an exciting roadmap in place. Key aspects of working in an agile team at MO ...

As a Marketing Manager within our Customer Marketing Team, you'll be responsible for the end-to-end development, delivery and optimisation of key customer marketing strategies across the Motability Scheme. You'll also manage and support our Senior Marketing Executives, providing clear direction, coaching and development to help them thrive in their roles. You'll help shape and deliver a cus...

Motability Operations are currently recruiting for a Customer Solutions Account Manager to join our team in Bristol on a 9-12 month FTC/Secondment. As a team you will manage complex and unplanned events for customers that fall outside the standard Motability Operations guidelines. Your role would combine customer service, resolving complaints and dealing with complex queries. This could involve ...