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Motability Operations are currently recruiting for a Customer Contact Centre Team Manager to join our team in Edinburgh on a full-time basis. Reporting into a Customer Service Manager the key responsibilities of this role are to lead and inspire a team of Customer Service Specialists. You will act as the customer champion to drive results and make things happen by planning, prioritising, coachi...

You are a proactive and detail-oriented individual with some hands-on experience in HR processes and a strong interest in developing your career in HR operations. You understand the importance of accurate, timely service in creating a positive employee experience. This is an exciting time to join the team, as HR Operations undergoes transformation to modernise systems and enhance service de...

We use innovation to shape data so it works for everyone and we're planning to re-platform and improve the existing (commercial, operational and customer) data assets and develop new ones, as well as transform how we work with the business to use our data better. We're looking for a data engineer able to turn data into insights so they flow consistently across MO and shape our thinking to ...

The Insurance Risk Analyst is responsible for maintaining and developing data around insurance claims and risks, supporting actuarial analysis and processes, and monitoring the wider motor insurance environment. The role holder can contribute to the development and implementation of MO's data-driven approach to allocating insurance costs to vehicle leases based on model's claims performance. ...

Are you passionate about helping others and making a difference? Do you want a job changing people's lives? Then join our team to embark on an exciting career journey as our Customer Experience Specialist! You'll discover our working environment is unique. We empower our people and trust them to make their own decisions for customers, with none of our calls being scripted. You'll b...

Motability Operations are currently recruiting for Application Experience Specialist to join our brand-new Application Experience Team in Bristol on a full-time, permanent basis. Forming part of our Customer Contact Services Department, you will be responsible for supporting the application process for both car dealerships and Motability Scheme customers across phone, email and live chat. Ul...

What you'll be doing We are looking for an enthusiastic, resourceful and proactive early career Actuary to join MO's Insurance Risk team at an exciting time in the development of MO's insurance arrangements. This role reports to the Lead Actuary and is well suited to someone with actuarial experience, looking to deepen their technical skills - particularly in capital modelling and reservi...

Motability Operations is the UK's largest leasing company, supporting over 800,000 customers with worry-free mobility solutions. Insurance is a major part of the Motability Scheme lease costs, and the insurance proposition supports our customers whilst being both risk and cost conscious. To ensure we deliver on our Insurance strategy, we are expanding our Insurance Solutions product team and are...

We are looking for an AI Platform Lead (working in a Platform-as-a-Product model) to shape and continuously improve MO's AI platforms and capabilities. This role ensures colleagues have secure, compliant, and high-value AI tools that enable productivity and innovation across the business. You will manage our AI platform as a product by defining standards, setting direction for the tooling and fe...

The Software Engineering team is looking for an experienced engineer to join a product team that works closely with the business in delivering and maintaining software for our internal and external customers. It is an agile product delivery environment with momentum from some recent big successes, with an exciting roadmap in place. Key aspects of working in an agile team at MO ...

As a Platform Engineer in the Container Platform Team, you'll play a key role in developing, improving, and supporting secure, scalable, and automated container platform services — primarily RedHat OpenShift on AWS. The platform is well-established, and you'll help ensure it continues to evolve in line with business needs and is consumed in a "Platform as a Product" model. Y...

With our office being located within 5 minutes of the M8 or 10 minutes from Edinburgh Park station this is a perfect location to commute from across the Central Belt. Our hybrid working pattern means you only need to be in the office 3 days a week so offering a great work life balance. Are you passionate about helping others and making a difference? Do you want a job changing people's l...