Location
Bristol
Position
Marketing
Closing Date
29 Apr 2026

About The Role

In this role, you’ll play a vital part in in delivering and continuously improving Motability Operations’ event programme. You will:
 
  • Deliver high-quality internal events and external corporate events, from employee roadshows, company conferences, live Q&As, and team away days to sponsorships and exhibitions, ensuring smooth end-to-end logistics and an excellent participant experience.
  • Manage stakeholder relationships and event operations, working with colleagues across departments, senior leaders, and external suppliers, providing guidance and building trusted relationships to shape successful event outcomes i.e.  coordinate logistics, prepare briefing packs and itineraries, oversee venue selection, source branded materials, and manage and monitor budgets, ensuring cost-effective delivery and value for money.
  • Support customer-facing events and brand experiences, assisting the wider team in planning and delivering impactful events that engage customers, enhance brand visibility, and create meaningful connections with audiences.
You’ll sit within the Marketing, Communications and Customer Experience division, as part of the Events and Engagement team. The role reports to the Marketing and Communications Manager, with a dotted line into the Internal Communications and Engagement Lead (HR Team) reflecting the close partnership between events and employee engagement.
 
This role requires flexibility, with occasional overnight stay, weekend work, as well as travel across the UK to support event delivery.
 
Key Responsibilities
  • Plan and deliver a diverse programme of events, taking ownership for delivery decisions and ensuring alignment with event objectives and business priorities– including internal employee roadshows, company conferences, live Q&As, team away days, corporate sponsorships, exhibitions, and customer-facing experiences, ensuring they are delivered to a high standard, meet event objectives and ensure audiences are engaged.
  • Oversee event logistics and operations – manage end-to-end event delivery by preparing briefing packs and itineraries, coordinating venue selection and supplier liaison, sourcing branded materials, creating creative and sustainable event stands, booking transport and accommodation, and monitoring budgets to ensure efficiency and value.
  • Support stakeholder engagement and collaboration – you will directly support two teams, Events, and Internal Communications, plus work closely with a variety of colleagues including Corporate Communications, Marketing, HR, Executive Support, the Senior Leadership Team, and external agencies to align event objectives, strengthen relationships, deliver high-quality, engaging experiences that bring the Motability Operations / Motability Scheme brand to life and resonate with target audiences.
  • Capture feedback and evaluate event success - using insights to inform future planning and continuous improvement.
Key Skills & Competencies:
  • Event Management Expertise: Proven experience delivering in-person and online events, with the ability to manage multiple projects and priorities and take ownership of delivery decisions.
  • Operational Excellence: Strong organisational skills, with meticulous attention to detail across logistics, budget tracking, and stakeholder coordination.
  • Communication & Relationship-Building: Confident communicator with the ability to influence, engage, and build trusted relationships with colleagues, senior leaders, and external partners. 
  • Creativity & Innovation: Comfortable generating new event ideas and approaches, ensuring events remain fresh, engaging, and impactful.
  • Content & Communication: Able to create clear, engaging event-related content, including invitations, promotional materials and briefing inputs for creative assets.
  • Resilience & Problem-Solving: A proactive approach to resolving challenges and adapting plans to changing circumstances, with a critical eye that seeks continuous improvement. 
  • Collaboration & Teamwork: Skilled at working with cross-functional teams to achieve shared goals, while also taking initiative as a self-starter and supporting others where appropriate.
  • Judgement & Decision-Making: Able to prioritise effectively, make sound decisions under pressure, and balance competing stakeholder needs.
  • Tools & Systems: Comfortable using event management and planning tools (e.g. registration platforms, project trackers, budgeting tools), with the ability to quickly adapt to new systems.

About You

You are an experienced events professional with a passion for delivering engaging in-person and online experiences. Confident managing multiple projects simultaneously, you bring strong organisational skills and take ownership of delivery with a proactive, solutions-focused approach.
 
With your ability to build trusted relationships and collaborate across teams, you navigate complex stakeholder environments with confidence, including working with senior leaders. Creative and adaptable, you thrive under pressure and enjoy finding innovative ways to elevate events, from concept through to delivery.
 
A clear and confident communicator, you combine attention to detail with sound judgement and a big-picture perspective, ensuring every event runs smoothly while contributing to wider reputation and brand experience.
 
Minimum criteria
You’ll need all of these.
  • Solid experience delivering high quality events in a fast-paced environment, though we welcome applications from candidates who can demonstrate the relevant skills and experience.
  • Confidence, diplomacy and strong interpersonal awareness, with the ability to build trust and adapt communication style across a range of stakeholders internally and externally. 
  • Detail orientated and highly organised
  • Good ethos and interpersonal skills
  • Driving licence
Preferred Criteria
  • Experience delivering high quality events independently or as part of a team (or in a marketing or communications role which includes multiple events).

About The Company

Motability Operations is a unique organisation, virtually one of a kind. We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry-free mobility solutions to over 800,000 customers and their families across the UK. Customers exchange their higher rate mobility allowance to lease a range of affordable vehicles (cars, wheelchair accessible vehicles, scooters, and powered wheelchairs) with insurance, maintenance and breakdown assistance included. We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10.

Our values are at the heart of everything we do. They represent ambition, and we look for our people to live and breathe them every day:

  • We find solutions
  • We drive change
  • We care

We operate hybrid working across the organisation where we split our time between working on-site at our offices, and at home, remotely within the UK. We believe hybrid working achieves a good work/life balance for our colleagues, allowing us to connect with each other, collaborate on important work, and perform together to deliver for our customers.  It allows us to have the flexibility to work remotely up to 2-days per week whilst also using the great office spaces we have available.

At Motability Operations, we believe in building a diverse workforce, where our people are empowered to attend work as their true selves, and we encourage people from all backgrounds to apply.  We want to sustain a culture that nurtures, where employees are free to flourish and where they’re rewarded equally, regardless of race, nationality or ethnic origin, sexual orientation, age, disability, or gender.

We pride ourselves on being an inclusive employer and as such, all our offices provide first rate disability access. With our hybrid working environment, we do our best to accommodate part-time and flexible working requests where possible, building on our culture of trust, empowerment, and flexibility.

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