Location
Bristol or Edinburgh
Department
Human Resources
Closing Date
01 Nov 2024

About The Role

We are excited to be recruiting for the new role of Wellbeing Lead to join our team on a full-time 12-month fixed term contract to support the delivery of the Motability Operations Wellbeing Strategy for our colleagues across the organisation. 

Based in HR and reporting to the Health & Wellbeing Manager, the role will be instrumental in the delivery of health and wellbeing initiatives across the organisation with a particular focus on supporting colleagues in our contact centres across our Bristol and Edinburgh sites.
Responsibilities:
  • Work with the Head of HR Business Partnering and the Health & Wellbeing Manager to deliver various projects and programmes in support of the wellbeing strategy to ensure that our colleagues are engaged and thriving. 
  • Support the Health & Wellbeing Manager by contributing to the development and delivery of a programme of wellbeing training across the organisation. Including wellbeing and mental health training and ongoing support for our Mental Health Allies and Wellbeing Champions to help engage and build these colleague networks across all areas of the business. 
  • Work collaboratively with our people managers, coaches and trainers to assist with supporting neurodiverse colleagues in our teams.
  • Provide mentoring and coaching for neurodiverse colleagues in support of the implementation of workplace adjustments. 
  • Assist with facilitating peer colleague reflection groups to support mental fitness.
  • Alongside our colleague ED&I network groups, be at the forefront of the planning, engagement and delivery of a programme of activities around our wellbeing calendar of events and ad hoc wellbeing initiatives.
  • Create and coordinate our digital wellbeing content, resources and the support information available to colleagues aligning with the mental, physical, financial and social pillars of the wellbeing strategy. Collaborating with our L&D centre of excellence as needed.
  • Be an enthusiastic and engaging role model for wellbeing, signposting support, sharing best practice around health and wellbeing in the workplace and looking at new opportunities to engage and increase colleague awareness of wellbeing matters across the organisation.
  • Provide insights and guidance for the development of the Motability Operations wellbeing strategy. 

About You

You have a passion for wellbeing with a particular interest in and understanding of health and wellbeing in the workplace. You are highly organised and an excellent communicator with the ability to build strong relationships across teams and manage the delivery of multiple projects. 

Minimum Criteria
  • Experience in a similar role, supporting the implementation of organisational wellbeing strategy, initiatives and support. Including personally leading on the delivery of wellbeing projects and wellbeing initiatives.
  • Significant experience of delivering training to organisations, including leaders and managers. Especially in relation to workplace wellbeing topics.
  • Have specialist knowledge around supporting neurodiversity in the workplace with applied experience of providing neurodiverse coaching and mentoring.
  • A confident and compassionate facilitator of wellbeing conversations in the workplace, both in a 121 and in a group setting.  Possibly with additional qualifications or experience in providing personalised mental health/wellbeing support. 
  • You are highly organised and an excellent communicator with the ability to build strong relationships across teams and manage the delivery of multiple projects.
  • Have skills and knowledge to contribute to the development of new and existing training around health and wellbeing topics.  
  • You will have a good understanding of the commercial challenges associated with promoting and supporting workplace wellbeing.
  • Have sophisticated awareness of confidentiality, HR policies and procedures around the management of health and wellbeing at work.

About The Company

Motability Operations is a unique organisation, virtually one of a kind. We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry-free mobility solutions to over 800,000 customers and their families across the UK. Customers exchange their higher rate mobility allowance to lease a range of affordable vehicles (cars, wheelchair accessible vehicles, scooters, and powered wheelchairs) with insurance, maintenance and breakdown assistance included. We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10.

Our values are at the heart of everything we do. They represent ambition, and we look for our people to live and breathe them every day:

  • We find solutions
  • We drive change
  • We care

We operate hybrid working across the organisation where we split our time between working on-site at our offices, and at home, remotely within the UK. We believe hybrid working achieves a good work/life balance for our colleagues, allowing us to connect with each other, collaborate on important work, and perform together to deliver for our customers.  It allows us to have the flexibility to work remotely up to 2-days per week whilst also using the great office spaces we have available.

As a Motability Operations team member, you can expect:

  • An annual discretionary bonus
  • 15% non-contributory pension (9% non-contributory pension during probation period)
  • Life assurance at 4 times your basic salary to give you peace of mind that your loved ones will receive some financial help
  • Employee Discount Scheme with a huge number of retailers and an app to save on the go
  • Discounted Electric/Hybrid Car Salary Sacrifice Scheme
  • Access to the Cycle to Work Scheme (we have showers, changing rooms and secure bike sheds on site)

As well as financial benefits, our staff's health and well-being are very important to us, so we also offer:

  • 28 days annual leave with option to purchase and sell days
  • Funded Private Medical Insurance cover
  • Critical illness insurance
  • Free access to healthcare apps, such as Peppy, Unmind, Aviva Digital GP
  • Funded health screening for over 50s
  • 1 day per year to volunteer – Staff can support a local charity or do a sponsored event whilst being paid for it
  • Access to our fully accessible company allotment – Where we grow our own produce for local charitable organisations
  • Access to Prayer room and quiet spaces whilst working in the office

We also understand that not everyone is the same so offer several voluntary benefits that you can select outside the core package, these include;

  • Dental Insurance
  • Health and cancer screenings for you and your partner 
  • Discounted gym memberships
  • Charitable giving

At Motability Operations, we believe in building a diverse workforce, where our people are empowered to attend work as their true selves, and we encourage people from all backgrounds to apply.  We want to sustain a culture that nurtures, where employees are free to flourish and where they’re rewarded equally, regardless of race, nationality or ethnic origin, sexual orientation, age, disability, or gender.

We pride ourselves on being an inclusive employer and as such, all our offices provide first rate disability access. With our hybrid working environment, we do our best to accommodate part-time and flexible working requests where possible, building on our culture of trust, empowerment, and flexibility.

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